Dr. [Richard] Kravitz said patients, especially those with rare conditions, can be a good source of new information for physicians. But while patients may be proficient at finding material online, the doctor’s role is to help them sort through it and assess whether it’s credible, he said.
“Doctors should try to relax about this and just engage in conversations with patients about the information they bring in, some of which will be truthful and relevant, and others won’t be,” Dr. Kravitz said. “We can’t do anything else except to have a candid dialogue about it.”
My admittedly anecdotal stories from my medical team tell a more mixed story of how patients use internet information; some use it in this helpful way, some use it to challenge.