Not a bad piece on patient engagement, focussing on empathy, collaboration, and communication. Quote:
To effectively engage patients and caregivers, it is critical that health care providers engage with empathy. With empathy we connect, we understand, we listen, and we communicate. We can engage and empower our patients to be proactive and in charge of their health. It’s essential for patients and consumers to understand that they have the choice to be empowered and in charge of their health care. It’s helpful to partner with your providers.